As seen on portableplants.com
PP&E followed up with Morbark’s John Cole and David Daymon Jr. after the 2016 Demo Days to gain insight on best practices related to selecting and using wear parts.
PP&E: When investing in new wear parts, what should equipment owners keep in mind to make sure they get quality parts?
Daymon: Many times we find that customers will buy 90 percent of their wear parts from us and their other parts from someone else. If you have competitor wear parts in one machine, it will cause a ripple effect. Say the competitor insert to ours wears faster than your inserts, it can cause items like grates, hammers and anvils to wear out quicker. So make sure you have quality parts across the board not just based on price.